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Media releases

Labor’s proposed scheme to compensate bank victims welcomed by Ombudsman

Friday, February 22, 2019

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell welcomed the announcement today that Labor, if elected, will establish an independent compensation scheme for victims of financial institutions outside the timelines allowed...

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Ombudsman welcomes AFCA’s extended remit for small businesses

Thursday, February 21, 2019

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell welcomed the announcement that the Australian Financial Complaints Authority (AFCA) will consider financial complaints from eligible small businesses dating back to 1...

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Amended bill would give small businesses a fair go in court

Friday, February 15, 2019

Ombudsman Kate Carnell supports the amended bill, championed by Shadow Assistant Treasurer, Andrew Leigh that passed the Senate yesterday, which would allow small businesses better access to justice when in dispute with big business or government.

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National farm mediation scheme great news for farm businesses

Monday, February 11, 2019

Ombudsman welcomes agreement by federal, state and territory governments to enact a national farm debt mediation scheme.

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Bring on 'super-complaints' says Ombudsman

Friday, February 8, 2019

Ombudsman voices support for the ‘super-complaints’ proposal announced by Shadow Assistant Treasurer Andrew Leigh.

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Contracts with Viewble Media and The Shoppers Network

Wednesday, February 6, 2019

If your business has been impacted by a contract with Viewble Media Pty Limited and The Shoppers Network Australia for advertising content, contact us.

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Time for banks to show they have actually changed

Monday, February 4, 2019

The Australian Small Business and Family Enterprise Ombudsman's response to the final report of the Banking Royal Commission.

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One Nation small business payment policy a step in the right direction

Tuesday, January 29, 2019

Ombudsman Kate Carnell today welcomed the call by One Nation to legislate a mandatory payment system to ensure small businesses were paid within “30 days from the end of the month … unless agreed at the outset of the contract”.

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