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Media releases

Axe fringe benefits tax to stimulate cash flow: Ombudsman

Thursday, September 3, 2020

Ombudsman Kate Carnell has urged the Federal Government to abolish fringe benefits tax (FBT) for at least two years to provide a much-needed cash flow boost to the economy and support struggling small businesses.

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Revenue contingent loans would boost confidence: Ombudsman

Wednesday, September 2, 2020

Ombudsman Kate Carnell says small businesses would be more likely to take out a revenue contingent loan, than seek finance under the government’s current SME loan guarantee scheme.

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Ombudsman’s Insurance Inquiry sees surge in small business surveys

Friday, August 28, 2020

The Australian Small Business and Family Enterprise Ombudsman’s Insurance Inquiry has attracted a huge public response, with more than 700 surveys completed by small businesses so far.

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Ombudsman encourages consumers to ‘Click for Vic’

Monday, August 24, 2020

Ombudsman Kate Carnell has welcomed the Victorian Government’s ‘Click for Vic’ initiative, and is encouraging consumers to carefully consider where their spending is going.

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A step forward on franchising reform

Thursday, August 20, 2020

Ombudsman Kate Carnell has welcomed the Australian Government response to the Parliamentary Joint Committee inquiry into the Franchising Code of Conduct.

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Majority of small business disputes resolved at mediation or prior

Monday, August 17, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says the majority of small business disputes dealt with by her office are resolved at mediation or before.

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Ombudsman tells SCF providers to follow Greensill’s example

Friday, August 14, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed action taken by Greensill to cut ties with clients that have poor payment terms.

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Mental health support for Victorian small businesses a lifesaver: Ombudsman

Thursday, August 13, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says the Victorian Government’s $26 million wellbeing initiative for small business owners and workers will save lives.

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