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Media releases

Companies mining big data to squeeze suppliers on notice: Ombudsman

Thursday, January 30, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says large companies using supply chain finance products that mine big data to manipulate suppliers, are on notice.

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Small business bushfire package to offer some relief: Ombudsman

Monday, January 20, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says the government’s support package for bushfire-affected small businesses will help viable small businesses get back on their feet.

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Bushfire assistance for small and family business

Friday, January 10, 2020

All levels of government are working to support small and family businesses survive and recover from the current bushfires. It is important that you seek support as soon as possible.

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Ombudsman welcomes Dairy Code dispute resolution function

Monday, January 6, 2020

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell says her office is now offering assistance with disputes that fall within the Dairy Code of Conduct.

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Insolvency Practices Inquiry reveals small business pain points

Friday, December 20, 2019

Ombudsman Kate Carnell says the Insolvency Practices Inquiry has heard a vast number of harrowing small business stories, shining a light on the failures of the insolvency system as well as the challenges faced by industry professionals.

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Banking Code still unfair to small business: Ombudsman

Wednesday, December 18, 2019

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has a range of concerns about the newly approved version of the Banking Code of Practice.

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Ombudsman backs unfair contract term protections for small business

Tuesday, December 17, 2019

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed the opportunity to advocate for stronger unfair contract term protections for small businesses.

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Coles’ digital transformation should translate into quicker payment times

Tuesday, December 17, 2019

Ombudsman Kate Carnell has welcomed Coles Group’s announcement of adopting world-class core finance and procurement platforms, saying this should translate into quicker payment times for SMEs.

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