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Media releases

Ombudsman sounds alarm for small businesses as debt to ATO soars

Wednesday, March 3, 2021

Ombudsman Kate Carnell has urged the Australian Taxation Office (ATO) to refrain from returning to heavy-handed tactics, with collection action expected to ramp up as debts owed hit a record high.

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Bruce Billson appointment welcomed by Ombudsman’s office

Wednesday, March 3, 2021

The office of the Australian Small Business and Family Enterprise Ombudsman has welcomed the appointment of the Honorable Mr Bruce Billson.

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Justice for franchisee victims as Federal Court rules against Megasave

Wednesday, March 3, 2021

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed a Federal Court ruling that Megasave Couriers Australia Pty Ltd (Megasave) misled prospective franchisees.

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Retail Award offers small businesses much-needed flexibility: Ombudsman

Monday, March 1, 2021

Ombudsman Kate Carnell has welcomed an agreement between the SDA and Master Grocers Australia to make improvements to the Retail Award, which will help small businesses in their recovery efforts.

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Ombudsman encourages struggling small businesses to use new hub

Thursday, February 18, 2021

Ombudsman Kate Carnell has welcomed the Australian Banking Association’s (ABA) new Financial Assistance Hub and is encouraging struggling small businesses to use it.

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Affordable childcare essential for women in small business

Wednesday, February 17, 2021

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says universal access to high-quality, affordable early education would deliver essential support to women in small business.

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Victorian small businesses left to pick up the pieces as lockdown ends

Wednesday, February 17, 2021

Ombudsman Kate Carnell says while small businesses are relieved the state-wide lockdown is lifting, the Victorian Government is still yet to announce any support measures for the sector.

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Valentine’s Day lockdown heart-breaking for Victorian small businesses

Friday, February 12, 2021

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says the Victorian Government needs to urgently compensate small businesses forced to close their doors on one of the busiest holidays of the year.

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