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Media releases

Next generation of employment services report to help small businesses find the right job candidate

Friday, December 14, 2018

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell today welcomed the release of a report on the future of employment services by Minister Kelly O’Dwyer.

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Major banks still 'feeding' off small businesses

Tuesday, December 11, 2018

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell is concerned that despite promises, the major banks have not implemented the least-cost routing of their tap-and-go payments for debit cards.

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Project will help small businesses realise benefits of digital technology

Tuesday, December 11, 2018

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell welcomed the announcement today of the Small Business Digital Champions project to encourage small businesses across Australia to understand and make the most of

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New research shows payment times biggest cause of disputes for small business

Wednesday, December 5, 2018

New research has found that small businesses in Australia are paying more than $130,000 to resolve a dispute through formal pathways; double the cost of a decade ago.

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Ombudsman welcomes new dispute resolution function

Wednesday, December 5, 2018

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell has welcomed the new function of assisting with disputes that fall under Franchising, Horticulture and Oil Codes of Conduct.

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Grants open for small business cyber security health checks

Monday, December 3, 2018

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell welcomed the commencement of the grants process for small businesses to access cyber security testing, under the Cyber Security Small Business Program.

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Contracts with Viewble Media and The Shoppers Network

Friday, November 30, 2018

The Australian Small Business and Family Enterprise Ombudsman has been approached by a large number of small businesses regarding contracts with Viewble Media Pty Limited and The Shoppers Network Australia for advertising content.

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Small businesses to get fair hearing on ATO disputes

Thursday, November 29, 2018

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell welcomed the announcement last night by the Prime Minister to fund a Small Business Concierge Service in her office to support small businesses with their Australian Taxat

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