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Media releases

Ombudsman welcomes new Minister for Small and Family Business

Monday, March 29, 2021

Ombudsman Bruce Billson has welcomed the new Minister for Employment, Workforce, Skills, Small and Family Business the Hon Stuart Robert MP.

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The future is digital for regional businesses with improved internet

Friday, March 26, 2021

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says small businesses in regional and remote areas of Australia now have more reasons to digitise.

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Ombudsman praises ATO small business independent review service

Friday, March 26, 2021

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the ATO’s decision to turn its small business independent review service into a permanent offering.

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Ombudsman welcomes ‘norms’ of acceptable commercial conduct test for unconscionable conduct

Monday, March 22, 2021

Ombudsman Bruce Billson has welcomed the landmark decision of the Full Federal Court to make ‘a sufficient departure from the norms of acceptable commercial behaviour’ a test of whether conduct is ‘unconscionable’ under the Australian law.

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My Business Health connects stressed small business owners with new support service

Friday, March 19, 2021

Stressed small business owners can now connect to a new, tailored mental health support service by visiting My Business Health.

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Ombudsman shares RBA concern over small business access to finance

Wednesday, March 17, 2021

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has backed the RBA’s plea to banks to treat small businesses differently to consumers when considering loan applications.

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Ombudsman welcomes proposed franchising reforms, hefty fines

Friday, March 12, 2021

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the government’s proposed reforms to the Franchising Code of Conduct, including changes specific to the automotive industry.

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New succession planning guide to help build family business legacy

Wednesday, March 10, 2021

A new online guide to succession planning has been released today, with the latest available data revealing just 17% of Australian family businesses have a unifying plan for the future of the business.

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