There is support available if COVID has impacted your business

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NewAccess – Support for small business owners

We know that small business owners are often under enormous pressure which can affect your mental health.

If you aren’t sleeping, struggling to concentrate, or are just feeling overwhelmed by day-to-day challenges, Beyond Blue has developed NewAccess for Small Business Owners, a free and confidential mental health coaching program available via phone and video. No doctor’s referral is required.

Grants and programs finder

If you’re doing business in Australia, this guided search will help you find grants, funding and support programs from across government. All you need to do is answer a few questions about your business to find grants and programs you may be eligible for.

Access the tool and more information on

How this tool can help you


Business owners experiencing difficulties due to COVID-19 can find the benefits, rebates and concessions available to them using the Service NSW COVID-19 Assistance Finder.


The Business Connect program provides free advisory services and skills training for businesses affected by COVID-19.

Business Connect aims to support small businesses to start up, create jobs through growth, help established SMEs become sustainable and increase business confidence across NSW.

Businesses can register for Business Connect and book a session with a local advisor.


The NSW Government has launched Dine & Discover NSW to support dining, arts and tourism providers across the state.

NSW residents aged 18 and over are eligible to receive four $25 vouchers ($100 in total).

To participate in the scheme, businesses must:

  • have an active ABN and be registered for GST
  • operate in NSW
  • be registered as COVID Safe and have a COVID-19 Safety Plan in place
  • operate in one of the eligible industries.

The scheme closes on 30 June 2022. Eligible business can register online.


Australian businesses that employ 20 or more staff, or international companies with at least 80 employees, may apply for support to start or expand business operations in NSW.

Jobs Plus is open to businesses who create at least a net growth of 30 new full-time equivalent (FTE) jobs as part of a business project in NSW before 30 June 2024.

Companies must apply for Jobs Plus and start hiring new staff before 30 June 2022. All new staff must also live, and be paid, in NSW.

Businesses should be capable of running a successful business venture or project that will create 30 new jobs in NSW to qualify for support such as:

  • relocating your business operation from out-of-state or internationally to NSW
  • establishing or adding a production line to your existing NSW business
  • developing a new product or service
  • transferring business activities that are currently performed by your company overseas to NSW.

Job Plus will provide benefits to businesses including:

  • Jobs Plus Concierge Service
  • Payroll tax relief for up to 4 years
  • Subsidised training package rebates
  • Enabling infrastructure rebates
  • Access to subsidised, short-term Government accommodation and spaces
  • Assistance with planning approvals in NSW.

The program is open until 30 June 2022.

Businesses can check their eligibility and apply online.


If you are a sole trader, the owner of a small business or a not-for-profit organisation in NSW, you may be eligible for a small business fees and charges rebate of $1500.

This rebate helps businesses recover from the impacts of COVID-19 and encourages growth by reducing the cost of running a business. Eligible businesses or not-for-profits only need to apply for the rebate once, but can submit multiple claims until the full value of $1500 is reached.

Funds can be used to offset the costs of eligible NSW and local government fees and charges. These include, but are not limited to:

  • food authority licences
  • liquor licences
  • tradesperson licences
  • event fees
  • council rates.

The rebate can only be used for eligible fees and charges due and paid from 1 March 2021. It cannot be used for fines or penalties, fees and charges that have the key purpose of discouraging behaviours or inducing behaviour changes, Commonwealth government charges, rent on government premises, or taxes.

To be eligible for this rebate, small businesses (including non-employing sole traders) and not-for-profit organisations must:

  • have total Australian wages below the NSW Government 2020-2021 payroll tax threshold of $1.2 million
  • have an ABN registered in NSW and/or have business premises physically located and operating in NSW
  • be registered for GST
  • provide a declaration that the business has a turnover of at least $75,000 per year.

The rebate is available until 30 June 2022.

Eligible businesses can apply online.



The Queensland Government has launched a COVID-19 business assistance finder to help small businesses find financial assistance. A Small Business Hotline (1300 654 687) has also been established, or you can take their Business Impact Survey to link to relevant support.



Through the Small Business Financial Fitness Fund, businesses can apply to attend training delivered by peak industry bodies to improve their financial and business sustainability.

This may include accredited and non-accredited programs that target industries in need.

Businesses can contact the relevant training providers or peak industry bodies to sign up for training.