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Business relationships

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Business relationships

Feeling overwhelmed?

This is a very tough time and it’s understandable if you are experiencing stress and anxiety as a result of the coronavirus outbreak and the impact it has had on your business.

It’s really important to look after yourself right now. Regular exercise, a healthy diet and getting enough sleep is a good start, but sometimes you need more support.

The good news is there is help available if you need it.

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It’s OK to not be OK

We know that small businesses are under enormous pressure in this rapidly changing environment.

If you aren’t sleeping, struggling to concentrate or are seeing other signs of anxiety or depression, Beyond Blue has a dedicated COVID-19 Mental Health Support Service including online resources.

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Struggling to cope?

Feelings of anxiety are a natural response to a period of uncertainty, like what we are experiencing now in this global pandemic.

It’s really important to be conscious of how you are feeling and to take care of yourself because your business depends on it.

This can be as simple as soaking up some sunshine in your backyard. Beyond Blue has developed good advice for coping amid COVID-19 with a dedicated Mental Health Support Service including online resources.

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Take this 5-min check-up

If you feel like you’ve got the weight of the world on your shoulders, this 5 minute check-up developed by Ahead for Business can give you the tools you need to manage your stress levels.

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This is really tough, right?

At times, you may need help from professionals to work through concerns you have, whether they relate to anxiety you may be experiencing due to COVID-19 or the impact this health crisis is having on your business.

Beyond Blue has a dedicated COVID-19 Mental Health Support Service including online resources.

Find out more

Trouble sleeping?

We are living through extraordinary times and sole traders are facing huge challenges.

If you’re struggling to sleep, that can be an indicator that some of the worries you have are getting on top of you. Your business needs you, so seek some help if you need it.

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If you hire contractors, it is important to understand the differences between employees and contractors when it comes to their rights and your responsibilities.

What is a contractor?

This Australian Taxation Office tool will help you work out if your worker is an employee or contractor for tax purposes.

Employee/Contractor decision tool

Business relationships (Graphic)


Finding the right suppliers to do business with is important to your business' success.

Checklist for finding and choosing the right suppliers

It is important to develop productive and professional relationships with suppliers. Following these tips can help you maintain good relationships and avoid disputes.

Tips for engaging with suppliers


Having strong relationships with your customers is critical to the success and growth of your business. Understanding the needs of past, present and future customers is a key part of this.

Tips on how to provide good customer service