Contractors
If you hire contractors, it is important to understand the differences between employees and contractors when it comes to their rights and your responsibilities.
What is a contractor?
This Australian Taxation Office tool will help you work out if your worker is an employee or contractor for tax purposes.
Employee/Contractor decision tool
Business relationships (Graphic)
Customers
Having strong relationships with your customers is critical to the success and growth of your business. Understanding the needs of past, present and future customers is a key part of this.
Tips on how to provide good customer service