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Careers

The Australian Small Business and Family Enterprise Ombudsman is looking for tomorrow’s capable and professional leaders to drive and develop our advocacy and assistance programs across a broad range of complex issues. This is your opportunity to make a positive contribution to Australia's small businesses and family enterprises.

Assistance

We are seeking to fill various vacancies at the APS Level 5 and APS Level 6 classifications in the Assistance team.

Case Managers are responsible for all aspects of a request for assistance to resolve a dispute, involving a diverse range of stakeholders and issues. The assistance function provides small business and family enterprise an option to have their issues heard by an independent party with a focus on understanding options for resolution. We also manage disputes under the Franchising, Oil and Horticulture Codes as well as taxation appeals to the Administrative Appeals Tribunal.

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Advocacy

We are seeking to fill various vacancies at the APS Level 5 and APS Level 6 classifications in the Advocacy team.

Analysts are responsible for all aspects of policy research and advice to the Ombudsman, involving a diverse range of matters and stakeholders. The team is comprised of people with varied backgrounds and skill sets, including economics/statistics, law, accounting, business, finance, public policy and political science.

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