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Lodge a dispute

Before you lodge a dispute with our Assistance Team, we encourage you to complete the five steps to resolve your dispute.

You can also look for an appropriate service to resolve your dispute in our Dispute Support tool.

If you still need help, you can lodge a dispute by submitting an online form and a case management officer will be in contact with you shortly. 

Review a decision by the Australian Taxation Office

Have you received a negative decision from the Australian Taxation Office (ATO)? The Small Business Concierge Service (Concierge Service) can help you decide if an application to the Administrative Appeals Tribunal (AAT) for review of an ATO decision is an appropriate pathway to resolution.

You can lodge a form with our Assistance Team, and if required, they can guide and support you through the AAT process.