The activities of the Office of the Australian Small Business and Family Enterprise Ombudsman are governed by the following laws:

Australian Small Business and Family Enterprise Ombudsman Act 2015

Australian Small Business and Family Enterprise Ombudsman (Consequential and Transitional Provisions) Act 2015

Under the Act, the Minister for Small Business is required to initiate independent reviews of the ASBFEO’s assistance function. The first independent review of the ASBFEO’s functions was required to be completed one year after its establishment, by 30 June 2017. This review was led by Ms Su McCluskey with the final report provided to the Minister.

Final report: 2017 Review of the Australian Small Business and Family Enterprise Ombudsman

Under the Act, the Minister for Small business is required to appoint an independent review no later than every four years thereafter. This second review was led by Ms Carmel McGregor PSM, with the final report provided to the Minister in June 2021.

Final report: June 2021 Australian Small Business and Family Enterprise Ombudsman Independent Review