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Information and Support

Starting your own business or planning to grow is an on-going endeavour. With more than two million small businesses in Australia, employing over 4.7 million people, it’s a growing industry that needs access to helpful information and support.
Below you will find a list of online resources to assist you with all issues related to small business and family enterprise.

business.gov.au

One of the best sources of online information, business.gov.au offers help on how to plan, start, grow or sell your small business or family enterprise (and everything in between). 

This website provides you with government information, assistance, forms and services, including a Grants and Assistance Finder, free tools and resources, how to comply with government tax, free apps, insurance information and how to employ workers.

Australian Business Register

An Australian Business Number (ABN) is a unique 11 digit number that identifies your business to the government and the community.

You can register online as a sole trader, partnership or a trust for an ABN at the Australian Business Register website.

Australian Competition and Consumer Commission

The ACCC promotes competition and fair trade in markets to benefit consumers, businesses, and the community. Their information covers a business’ rights and protections, how to treat customers fairly, setting prices and surcharges, industry codes, rules that businesses must follow when advertising and selling products and services, franchising and more.

Visit the dedicated business section on their website or call the Infocentre on 1300 302 502.

Australian Securities and Investments Commission (ASIC)

You can apply for a company or business name through ASIC. Start by checking the availability of the name you want to use, then you can register a company/business, learn about your obligations as a company director and why record keeping is a legal requirement for tax purposes.

You can download the ASIC guide for small business directors for further assistance.

Australian Taxation Office (ATO)

The ATO offers a range of services and resources to help small businesses and family enterprises understand and comply with their tax requirements. The ATO website has  information on preparing and lodging your BAS, Tax File Number essentials, superannuation, and an app you can download for free.

You can visit the ATO website or call via these phone services:

Business helpline: 13 28 66 (8am-8pm Mon-Fri; 10am-4pm Sat local time)

Superannuation: 13 10 20 (8am-6pm Mon-Fri)

AUSkey enquiries: 1300 287 539 (8am-6pm Mon-Fri)

Family Business Australia

Family Business Australia has a range of information and tools to help family enterprises develop strategies and actions plans to manage and grow their business.

Family Business Australia accredited advisers can provide advice on a range of issues, from how to establish a family council to setting up a board of directors.

For more information, contact Family Business Australia by phone on 1800 249 357 or email info@fambiz.org.au.

Other resources

Australian Business Licence and Information Service – ABLIS helps you find information on government licences, permits, approvals, registrations, codes of practice, standards and guidelines to meet your compliance responsibilities.

Australian Chamber of Commerce and Industry (ACCI) – The Australian Chamber is Australia's largest and most representative business association, comprising state and territory chambers of commerce and national industry associations. ACCI represents more than 300,000 businesses and speaks on their behalf to government and the community.

Australian Financial Security Authority – If your business is struggling with debt, it’s important to seek help straight away from an accountant or free financial counsellor. They will assess your situation and provide advice on how to manage your debt.

Australian Institute of Business Brokers – This industry body represents and provides support services to professional business brokers involved in the facilitation of business ownership from one party to another. 

AusTrade – Austrade provides general information, free of charge to Australian companies, about exporting and doing business in international markets. Find out about export markets, grants, free trade agreements and how to expand your business outside Australia.

Be MoneySmart – Training is the best way to take control of your finances; there are a number of free or low-cost training options available through Be MoneySmart to give you the right start.

Fair Work Ombudsman – The Fair Work Ombudsman provides information and advice about workplace rights and obligations, including how to hire staff and calculate employee pay and leave.

IP Australia – Through IP Australia’s website, you can learn about trademarks, copyright, and business, patent and design registrations.

Online BAS Agent Register – Search the Business Activity Statement (BAS) Agent Register to find the details of registered professionals that specialise in providing BAS preparation and lodgement services.

Stay Smart Online – This is a great online resource to find tips and guidance to protect your business' safety online.