New research will aim to establish current trends and best practice in the growing fintech lending market to small and medium-size enterprises (SME).
Fintech small business lenders are being surveyed as part of a collaborative research project by the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) with industry organisation FinTech Australia and independent SME finance expert Neil Slonim from theBankDoctor.org.
Fintech lenders are an emerging alternative to banks for small business loans, often through seamless and highly automated online application, assessment and decision processes.
The survey will collect information from fintech lenders that can shed light on some of these issues.
Results will be published in a report to identify industry best practice and help SMEs to better understand their fintech borrowing options.
The survey results will also inform fintech lenders how they can help SMEs by improving the transparency of their lending products and by clearly communicating the rates, costs, terms and conditions of their products.
When you submit information to us using this service, it's treated sensitively in accordance with data protection principles.
For information you submit:
- The Office of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) is the data controller
- Go Hosting is the data processor
This survey is managed and conducted by ASBFEO. ASBFEO is subject to the Privacy Act 1988 which requires that we comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act. The APPs regulate ASBFEO’s obligations in relation to the collection, storage, use, disclosure, quality and security of personal information and access and correction rights of individuals in relation to their personal information.
ASBFEO is collecting this data under the Australian Small Business and Family Enterprise Act 2015 (ASBFEO Act) for the purposes of the ASBFEO Act. FinTech Australia and thebankdoctor.org are bound by the requirements of the Act for the purpose of confidentiality of data. Privacy policies for FinTech Australia and thebankdoctor.org are also listed above.
Confidentiality of survey results
All information contained in survey responses, including the name of your company, could be made available to the public on the ASBFEO website. You can indicate that you would like your survey responses to remain in confidence and this will be considered by the Ombudsman.
Legal requirements, such as those imposed by the Australian Small Business and Family Enterprise Act 2015 and the Freedom of Information Act 1982, may affect the confidentiality of your survey responses.