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What we do

The office of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has two key functions: to assist and to advocate for small businesses and family enterprises.


There are a number of different activities the Ombudsman may conduct in fulfilling the role of small business advocate.  Broadly these include:

•               Conduct inquiries and research;

•               Work with other arms of government;

•               Contribute to other inquiries; and

•               Promote good business practice.


The office of the ASBFEO understands the challenges facing small business owners and is available to provide access to dispute resolution services for those who may be involved in a disagreement, so they can try and find a solution to their problem, without having to resort to costly litigation.